Unable to "Add Account" from any financial institution (Quicken Classic on Windows 11)

jo ma
jo ma Quicken Windows Subscription Member
edited 4:31PM in Download, Add/Update Accounts (Windows)

When I click Menu>Tool>Add Account…, and then "Search for your financial institution" (Connected Account), and after clicking on any financial institution, I get a blank Add Account page. How can I resolve this? Using Version R65.17 Build 27.1.65.17

image.png image.png
Tagged:

Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @jo ma,

    Thank you for letting us know you're encountering this issue. To help troubleshoot, please provide more information. When did you first notice this issue? Was there anything that happened around the same time that this started, such as a computer/program update or unexpected computer/program shut down? Is your Quicken file located directly on your local hard drive? Is it synced with any cloud service, such as OneDrive, iCloud, or Dropbox?

    If you haven't already done so since this issue started, please try restarting the device Quicken is installed on. If the issue persists, please try reinstalling the current patch. The article linked below provides the instructions on how to do that:

    https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product/#section-windows-1

    I look forward to your response!

    Quicken Kristina

    Make sure to sign up for the email digest to see a round up of your top posts.

Categories