Why do my bill reminders change on their own

PeterPan

I come back after 2 weeks and when I open Quicken, some reminders are different than I set them up. This seems to happen often but not with a particular reminder, just an overall issue. I have looked at support and talked to AI, everything talks about updates but I have the most current version and validated my file. Has anyone come across this and how was it resolved?

I am certain it cannot be me because many items are simple reminders like paychecks…

Quicken Alyssa

Hello @PeterPan,

Thank you for sharing your experience and reporting the issues you are seeing.

I do have some follow-up questions to hopefully help us narrow down what could be causing this.

• Did this issue start today, or have you noticed it in the past as well?
• Are you using Quicken Mobile & Web?
• Where is your data file located?
• Is your file being backed up/synced with any third-party software like OneDrive, Norton, or Dropbox?

Additionally, screenshots of what you are seeing may be helpful. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

Looking forward to your response!

Quicken Alyssa

@PeterPan,

Just checking in, we haven't heard back from you in a while.

Do you still need assistance?

Thank you!

Quicken Alyssa

Hello again,

Checking in once more before this thread is closed.

Let us know if you still need assistance.

Thank you!

Quicken Alyssa

Hello,

Due to the lack of response, I went ahead and closed this post.

If you still require assistance, please feel free to start a new post.

Thank you!