Duplicate Bills in Bills and Income Reminders

lslagle

On one particular bill reminder has duplicated itself at least 100-fold. Appears to have started about a month ago. I am running Quicken Windows subscription and I have not had a problem like this before.

Quicken Anja

Hello @lslagle,

Thanks for sharing the details about your duplicate bill reminders—that sounds very frustrating! To help narrow down the cause, could you clarify a few things for us:

1. Where is your Quicken data file stored? Is it on your local hard drive (C: Drive) or on a cloud-based/external drive (e.g., OneDrive, DropBox, USB, etc.)?
2. Have you attempted any troubleshooting steps so far? If so, what have you tried?
3. When did this issue first start occurring?
4. Were there any significant changes to your system or Quicken software just before the issue began (updates, new installations, etc.)?
5. Is this happening with only the one bill reminder shown in your screenshot, or are multiple different reminders affected?

Check back and let us know! Thank you.

Quicken Anja

Hello again,

We haven't heard back from you in a while. Do you still need assistance?

Thank you!

ciduncan

I am having the same problem. See screen shot. It has happened on multiple reminders. To fix it I have to delete the reminder and recreate it. After I fix one another comes up (different reminder). I thought it have something to do with Sync function so I disabled Sync but it is still happening. I am using Quicken Classic Deluxe Version R65.29 Build 27.1.65.29. I am running on a PC with Windows 11.

Quicken Anja

Hello @ciduncan,

Thanks for chiming in and sharing those details—sorry to hear you’re running into the same duplicate reminder issue. Since this appears similar to what the original poster experienced, it would be helpful if you could also answer the questions I previously asked the OP, so we can better understand what might be contributing to this behavior in your case:

• Where is your Quicken data file stored? Is it on your local hard drive (C: Drive) or on a cloud-based/external drive (such as OneDrive, Dropbox, or a USB)?
• About when did you first notice the duplicate reminders starting?
• Were there any recent changes to your system or software before this began (Windows updates, Quicken updates, new installations, etc.)?
• Are the duplicates occurring with just one reminder at a time, or with multiple different reminders over time?

Once we have that information, we’ll be in a better position to determine next steps.

Thank you!

ciduncan

My Quicken file is stored on my local drive.

It seems like this started sometime in the last couple of months.

No special updates, just the normal Quicken updates. I don't recall any Windows updates but there may have been one.

I currently have three showing up in my calendar at the moment in June, November, and December. They are all for annual bill reminders although there have been monthly reminders duplicated in the past.

Quicken Anja

@ciduncan Thank you for getting back to us with those details—that’s very helpful.

After deleting and recreating the affected reminders, have you also tried validating or super validating your Quicken data file? Sometimes, reminder-related corruption can persist unless the file is checked and repaired.

Here are the steps, just in case you haven’t tried them yet:

First, save a backup file prior to performing these steps.

Validate: 

1. File
2. Validate and Repair File...
3. Validate File
4. Click OK
5. Close the Data Log
6. Close Quicken (leave it closed for at least 30 secs)
7. Reopen Quicken and see if the issue persists.

If the issue persists, proceed to Super Validate. If the issue is resolved after performing validation, then please disregard the instructions to Super Validate.

Super Validate:

1. File
2. Hold CTRL + Shift and click Validate and Repair File...
3. Super Validate File
4. Click OK
5. Close the Data Log
6. Close Quicken (leave it closed for at least 30 secs)
7. Reopen Quicken and see if the issue persists.

I hope this helps!

ciduncan

I can try this but every time I delete one that is duplicated and reenter it, I find another reminder that is duplicated that wasn't before. I can't get to a place where there are no duplicated reminders. Fixing one just creates others.

Quicken Anja

@ciduncan Thank you for clarifying that.

In this case, please do not continue deleting and recreating the reminders, since that is clearly not stopping the duplication cycle.

At this point, I recommend going straight to validation (and Super Validate if needed) without attempting to clean up the reminders first. Once that’s done, please let me know whether the duplicates stop appearing.

Thank you!

ciduncan

The validation cleaned up the duplicates. I will watch to see if any reoccur.