"To continue, sign in again" error on mobile app

System
System Member admin

This discussion was created from comments split from:

Future Transaction Not appearing in Mobile app

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Comments

  • Bkentner
    Bkentner Quicken Windows Subscription Member

    After I enter my password the app state "to continue sign in again" the is a Samsung phone

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    You post is completely unrelated to this thread. I've asked a Mod to split it off.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Bkentner ,

    Thank you for reaching out! To help troubleshoot, please provide more information. When did this issue first start? Was the app previously installed and working properly on your device? Which version of Android are you using on your device? Which version of the Quicken app are you using?

    If you haven't already done so since the issue started, please check the app store to make sure you're using the most current version of the Quicken app. If you are using the most current version and the issue persists, please try uninstalling and reinstalling the Quicken app, then restart your phone before trying to open the app.

    I look forward to your reply!

    Quicken Kristina

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