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"To continue, sign in again" error on mobile app

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This discussion was created from comments split from:

Future Transaction Not appearing in Mobile app

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Bkentner

After I enter my password the app state "to continue sign in again" the is a Samsung phone

NotACPA

https://community.quicken.com/discussion/comment/20528656#Comment_20528656

You post is completely unrelated to this thread. I've asked a Mod to split it off.

Quicken Kristina

Hello @Bkentner ,

Thank you for reaching out! To help troubleshoot, please provide more information. When did this issue first start? Was the app previously installed and working properly on your device? Which version of Android are you using on your device? Which version of the Quicken app are you using?

If you haven't already done so since the issue started, please check the app store to make sure you're using the most current version of the Quicken app. If you are using the most current version and the issue persists, please try uninstalling and reinstalling the Quicken app, then restart your phone before trying to open the app.

I look forward to your reply!

Quicken Kristina

Hello @Bkentner ,

I haven't seen any response from you. Do you still require assistance?

Thank you!