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Quicken Subscription Expired - But Not Really

SKeyser

My Quicken was just updated today to v27.1.65.29. When I look at the ABOUT box, it shows that my subscription expired on December 03, 2025. However, when I use the CHECK MY SUBSCRIPTION STATUS menu option, it shows my subscription is up to date.

For what it's worth, my subscription did renew on December 3rd. My credit card was charged. I'm not sure why the ABOUT box is not showing the correct information.

Anybody else notice this?

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Comments

Quicken Kristina

Hello @SKeyser,

Thank you for letting us know you're seeing this issue. To troubleshoot this issue, I recommend that you navigate to Help>Refresh Sign in…, and follow the prompts.

Refreshing your sign in should get your Quicken file back in sync with the Quicken servers and correct the issue.

Please let me know how it goes!

markus1957

Use menu Help>Refresh sign-in to get it updated in About Quicken.

SKeyser

Good news! The Refresh sign-in worked. My ABOUT box now shows the correct expiration date.

Thanks 👌

Quicken Kristina

Thank you for the follow-up,

I'm glad to hear refreshing your sign-in corrected the issue!

If you need further assistance, please feel free to reach out!