Disappearing updated bill amounts

Carrell1
Carrell1 Quicken Windows Subscription Member
edited January 4 in Errors and Troubleshooting (Windows)

I am also finding that for bills where I have set up "estimate the monthly amount", if I updated them with the updated value for that month ("Edit this instance") they do not remain updated. The values default back to the estimated amount. THIS IS SO FRUSTRATING as I live by cashflow projections.

I have independently already reported the problem via the customer UI.

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Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Carrell1,

    Thank you for reaching out! To help troubleshoot this issue, please provide more information. When did you first notice this issue? Is this happening with one specific reminder or with multiple reminders? How soon after you edit it does the change vanish? Is there anything that seems to trigger the change, such as restarting Quicken, running One Step Update, or syncing with the cloud?

    I look forward to your response!

    Quicken Kristina

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