PNC will not update checking accounts

rdclawn
rdclawn Member ✭✭✭
edited January 5 in Errors and Troubleshooting (Windows)

My PNC checking accounts have not updated since 12/31/2025. All other PNC accounts seem to be updating fine.

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @rdclawn,

    Thank you for letting us know you're encountering this issue. To help troubleshoot, please provide more information. Are you seeing any error messages/codes? Are the accounts connected via Express Web Connect or Direct Connect? You can check this by navigating to Tools>Account List and looking in the Transaction Download column next to the problem accounts.

    transaction download.png

    I look forward to your reply!

    Quicken Kristina

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  • rdclawn
    rdclawn Member ✭✭✭

    Web connect. It seems to be working now after I refreshed my connection to PNC from Quicken.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for the follow-up,

    I'm glad to hear that refreshing the connection seem to have corrected the issue!

    If you need further assistance, please feel free to reach out!

    Quicken Kristina

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