Cash transfers between Fidelity accounts no longer processed as a transfer

leishirsute
leishirsute Quicken Windows Subscription Member ✭✭✭✭

This used to work prior to the EWC+ cutover.

Cash transfers between Fidelity accounts used to processed as transfers with the catagories included for the sending a receiving accounts. Now, Quicken just treats a transfer as a deposit/withdrawal with no categories entered. I would use a renaming rule, but those are also broken for Fidelity accounts.

I've reported the problem.

Screenshot 2026-01-31 at 5.55.19 PM.png

[Edited - Removed personal information]

Deluxe R65.29, Windows 11 Pro

Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @leishirsute,

    Thank you for letting us know you're seeing this issue. To help troubleshoot, please provide more information:

    • When did you first notice this issue?
    • Are you able to manually correct it to reflect the transfer?
    • Is this happening in accounts with a linked cash account?
    • Is this happening only in Fidelity accounts?
      • If not, which other financial institutions are impacted?

    I look forward to your reply!

    Quicken Kristina

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  • leishirsute
    leishirsute Quicken Windows Subscription Member ✭✭✭✭
    edited February 1

    • When did you first notice this issue?

    I've noticed it for a few month end transaction downloads.

    • Are you able to manually correct it to reflect the transfer?

    Yes. I manually correct them. Just an FYI. I have transfer detection activated in Quicken but it doesn't seem to recognize the transfer. I don't really know how transfer detection is supposed to work. Does it work prior to the downloaded transactions being accepted or do the transactions first have to be accepted?

    • Is this happening in accounts with a linked cash account?

    Good question. Yes. It is transferring from a Fidelity linked cash account to a Fidelity investment account.

    • Is this happening only in Fidelity accounts?
      • If not, which other financial institutions are impacted?

    I have not seen this issue with other accounts. But, I very rarely transfer between non-Fidelity accounts. Maybe, once every couple of year, to give an idea of frequency.

    It's not a huge issue, just an aggravation that didn't occur prior to the EWC+ cutover.

    Deluxe R65.29, Windows 11 Pro