Huntington Bank OL-292-B error

jeanderson
jeanderson Quicken Mac 2017 Member ✭✭✭
edited January 31 in Download, Add/Update Accounts (Windows)

I know this issue has come up in the past, but for the last 4 days I've been unable to update my Huntington Bank accounts. OL-292-B Quicken is unable to complete you request as the request was invalid.

When I attempt to reset the account, I get "Quicken could not complete the account reset."

Anyone else experiencing this issue with Huntington Bank in the last few days?

Tagged:

Comments

  • Rick4
    Rick4 Member ✭✭✭

    I'm getting this same issue with my Huntington account, Jeanderson, but it's only been the last 2 days. It began when I tried to make a Discover payment via my Huntington bill pay as I've done countless times before. It gave me innocuous error message saying it was a 'bad command' (or some such). I'm hoping this is a Huntington problem that gets fixed soon. Strange that only you and I are having this problem. I would assume there'd be many more Quicken/Huntington bank users in the same situation.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello All,

    Thank you for taking the time to report this issue!

    OL-292 errors generally indicate that Quicken isn’t receiving the expected response from the financial institution during the update process. As a first step, I recommend reviewing this OL-292 support article, which outlines the standard guidance for this error.

    In short, the recommended steps are:

    • Wait and try updating again the next business day
    • Make sure Quicken is fully up to date by going to Help > Check for Updates image.png

    If the error continues after that, the article explains that the next step would be to contact Morgan Stanley directly and ask to speak with an online services specialist, as Quicken doesn’t have access to their servers to resolve OL-292 errors on our end.

    Additionally, we will also be forwarding this issue to the proper channels to have this further investigated on our end as well. However, we request that you please navigate to Help > Report a problem within your Quicken program and submit a problem report with log files and screenshots attached in order to contribute to the investigation.

    image.png

    It would also aid the investigation to include a sanitized file when submitting the problem report. A sanitized file is a data file that removes personally identifiable information so you can comfortably share this file with the Quicken team.

    While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • dsa44
    dsa44 Quicken Windows Subscription Member
    https://community.quicken.com/discussion/comment/20535250#Comment_20535250

    I am as well Saturday 1/31/26. I would guess there are others, but who don't bother to check-in on the forums. Hopefully fixed by monday…..

Categories