ONGOING! 2/16/26 Vancity Credit Union - CC-502/FDP-102

Quicken Kristina

We are receiving contacts from customers who are unable to connect or update their accounts with Vancity Credit Union due to the following connection errors:

Quicken for Windows: CC-502

Quicken for Mac: FDP-102

It appears like the connection issues may be the result of a recent change on the FI site. Our team is actively investigating this and working toward a fix. We apologize for the inconvenience and appreciate your patience while we resolve the issue.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. 

Thank you!

(CTP-16113/ Ticket #12206079)

Quicken Kristina

UPDATE 2/9/26

We don’t have an estimated timeline for a resolution, but our teams are actively working to address the issue.

We apologize for the inconvenience and appreciate your patience.

Thank you!

Quicken Kristina

ONGOING 2/16/26

This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Thank you!