When will Bank of America reconcile issue be resolved?

Roger Whigham

Quicken uses a balance for reconciling Bank of America accounts that includes pending transactions. This has been an issue for several months. When will it be fixed?

[Edited - Readability]

Pedro504

For my Bank Of America accounts, Pending Transactions are visible but are not included in the Balance for Reconciliation. I'm able to reconcile without any issues. I find this an acceptable work around and actually prefer this setup. Hope this helps.

Here's how my preferences are setup.

Roger Whigham

Thanks for your suggestion. But it seems my BoA accounts are behaving differently from yours. When I try to reconcile my BoA accounts, the balance Quicken uses includes pending transactions. It is as if those pending transactions have all cleared.

All my other accounts (Capital One Visa, Citi Bank Master Card) behave as they should when reconciling. In those accounts the balance Quicken uses does not include pending transactions, even though the pending transactions can be viewed.

This began late in 2025. Many others have posted similar complaints. But Quicken still has not addressed the issue.

Jim_Harman

The main discussion on this issue is here

https://community.quicken.com/discussion/7968606/bank-of-america-reconcile-balance-includes-pending-transactions

Also see this open Alert on this issue

https://community.quicken.com/discussion/7968794/ongoing-12-16-25-bank-of-america-reconcile-balance-includes-pending-transactions

It has now been 2 months with no update from Quicken.

gpmichal

I reset my BOA checking account today by clicking the "Reset Account" button - Gear icon>Edit Account Details>Online Services>Reset Account. I was prompted to logon to my BOA account online and reauthorize the account. Once I did those steps, Quicken is now showing the BOA balance without the pending transactions. Now the reconcile function is working again.