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Bank of America - Reauthorization Error

Amxq

I found this resolution online, and it worked for me

Log out of Bank of America

Log back into Bank of America

When you get that pop-up directing you to go to Quicken within 10 minutes, hit decline

After logging into Bank of America, log back out

Go to Quicken

Pick any of your Bank of America accounts and add it to connect, then choose Bank of America

You should get a confirmation code

Enter that, and you should be able to get back to being able to get back to normal access

[Edited-Readability]

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Comments

Quicken Alyssa

Hello @Amxq,

Thank you for sharing your experience.

What worked for you may work for others as well. If you need help, don't hesitate to reach out!

Thanks again!

leedyc

That worked for me and I was able to reconnect accounts. Thanks.

jfleischman

I will try that tonight. Crossing my fingers.

tried this and it worked. Now my seven accounts update: 4 checking and 2 credit cards and HELOC. Thank you

mcole77

After switching from Edge to Chrome and following these steps, I finally had success.

michael7572

I'm stuck on the second bullet. I don't see anything about revoking Quicken third party.

John Campbell

for michael7572 - go to Security Center, scroll down to Data Sharing and click on Review to see and revoke Quicken. (Surprising to me, it shows updated yesterday, so I'm going to try and reconnect and download before revoking and going through the process again.)

John Campbell

UGH! Apparently, it's still messed up. I keep getting a HTTP Status 400 - Bad Request error message from BofA after I consent to share my data. I'm pretty sure it's a BofA problem.

[Edited - Language]

michael7572

https://community.quicken.com/discussion/comment/20542066#Comment_20542066

This actually worked for me. On my account Data Sharing wasn't part of the Security Center option, I had to drill down an additional level, but I got there and revoked Quicken's access.

Before I attempted to connect the account in Quicken I removed the ZZZ that appears before the bank name after it fails. When I tried connecting it actually worked in my Brave browser and I didn't need to switch to Edge, as I have to do with Chase when authenticating.

The test for me is whether or not this will stick or if it'll fall apart again.

KarenAnn

Thank you! That worked for me after being on the phone with B of A for over an 1.5 hour. B of A came back with the solution of we don't support Quicken any longer. So Thank You it worked!!

Quicken Alyssa

Hello All,

So happy to hear that so many of you are finding success!

@John Campbell, are you still getting the HTTP-400 error? If so, we do have an open escalation ticket for this issue. If you want to be added to that escalation, you can go to Help>Report a Problem>Send to Quicken and submit log files.

Let me know if you do this, so we can add it to the ticket.

Thank you!

[CTP-16464]

jgibbons1971

https://community.quicken.com/discussion/7971729/bank-of-america-reauthorization-error

That worked for me! Thank you!!!

HeliSkiDude

I spent 20 mins with B of A on this - kept getting a "user not authorized" after logging in. This solution worked - order did not matter but I have been getting the Accept/Decline my third party access up B of A login for some time and had the zzz-Bank of America as my connection.

The Key was to both "Decline" and revoke authorization. both were needed to "reset" my accounts with BofA.

Thanks for the assistance

Quicken Alyssa

@jgibbons1971 & @HeliSkiDude,

Thank you both for adding to this discussion.

Thank you for sharing what worked for you! I am happy to hear that this is working. If you need help, let us know!

Thanks again!

mflcrchw

Thanks for your help!! This worked!!

Trekwatcher

Thanks … this was helpful and did work … but, question … it "created" a new account in my account list … it did not allow me to "link" or merge with an account already set up. Is it possible to now merge 2 accounts into 1 account now?

michael7572

Take all data from the old account and move it to the new. Not ideal but the alternative is to revoke it again and see if it gives that option. In my failed attempts it didn't give me an option and didn't connect. I guess in your case it did connect but once I got the revoke done properly I had the option back.

The problem is obviously on BofA's end with tokens that don't automatically get replaced by new ones. And that they told someone here that BofA no longer supports Quicken? I'd be all over them for that response if I were Quicken.

Quicken Kristina

Thank you for your reply,

https://community.quicken.com/discussion/comment/20543336#Comment_20543336

If it did not let you link to the original account, then to merge the accounts, backup your Quicken file, and move the transaction history from the old account into the new. For information on moving transactions, please see this FAQ:

https://community.quicken.com/discussion/comment/17263538#Comment_17263538

Review the new account to make sure all of the needed history is there and to confirm that there are no duplicate transactions. Once everything is good in the new account, you can delete the old one.

I hope this helps!

ImLudaChris2

This worked for me BUT I also had to clear my cookies and cache.

Quicken Alyssa

@ImLudaChris2,

Thank you for chiming in on this discussion to let us know what worked for you.

If you need more help, you know where to find us!

Thanks again!