How do I make the "Welcome to Online Backup" emails stop?

jennie.griner
jennie.griner Quicken Windows Subscription Member ✭✭
in Errors and Troubleshooting (Windows)

I've received "Welcome to Online Backup" every single day since I added it to my account. I even have online backups stored in my account since day 1. In theory I could unsubscribe from all emails, but even then, I'm not convinced since this isn't a marketing email. It should be a one and done email regarding my purchase.

Additionally, the information in the email doesn't even match my Quicken version. It says "Make sure you’re on the v.7.9.1 release or later." My version is R66.23 and I update every time it asks me to. It mentions a "green cloud icon" I have a barely discernable outline of a cloud in my title bar that confused the heck out of me when I got the first email and couldn't figure out what it was referring to.

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Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    V7.9.1 is a QMac release, and an old one. Did you ever have QMac?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

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