Still Can't Connect to Axos Bank

JTL10899
JTL10899 Quicken Windows Subscription Member ✭✭
edited 4:47PM in Errors and Troubleshooting (Windows)

A number of users were reporting an inability to connect to Axos Bank beginning in September, 2025 (me included). There were discussion threads where we were told repeatedly something on the order of "We appreciate all the updates and reports you’ve shared regarding the ongoing Axos Bank connection issue. Our teams are aware and continuing to investigate this under ticket CTP-14649. While there’s still no estimated timeline for resolution, please know the issue remains a priority. If you haven’t done so yet, submitting a problem report (via Help > Report a Problem) with your logs and a sanitized data file is still very helpful for the investigation. Thank you for your continued patience and understanding while our teams work toward a fix."

Now it seems that all of the related discussion threads have been closed, with no update or resolution. Contacting Axos doesn't help, as they just point you back to Quicken, and Quicken doesn't appear to be addressing this.

Can someone please provide an update, or better yet, a fix?

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Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @JTL10899,

    Thank you for reaching out. I checked the status of the ticket (CTP-14649). The ticket is still open. There are no new updates yet.

    Thank you for your continued patience!

    Quicken Kristina

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