New categories showing up in old report, and cannot be removed

thompson87
thompson87 Quicken Windows Subscription Member ✭✭✭
edited March 8 in Errors and Troubleshooting (Windows)

I'm trying to update an old report that I rarely use. Since last time I've added three new categories, none of which are relevant for the old report. All show up in the report. When I "customize" I find that these categories are not selected. I tried selecting them, viewing the report, and then de-selecting, but they won't go away. This is in a transaction report subtotaled by category. I'm using Quicken Classic Premiere for Windows. Has anyone else seen this? Is there a known solution?

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Comments

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @thompson87,

    Thank you for reporting the issue you are running into.

    I have some follow-up questions for you:

    • How long has this been happening?
    • Have you tried running a new report?
      • If so, does the same thing happen there?

    It sounds like youare familiar with running reports, but here is a Support Article with instructions, just in case.

    Looking forward to your response!

    Quicken Alyssa

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