Error connecting to Logix FCU
Are we having issues connecting to Logix FCU? haven't been able to connect at all today (5 accounts). all other banks are connecting fine.
Answers
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Hello @in2ndo,
Thanks for reaching out!
The FDP-101 error occurs when Quicken is unable to connect to your bank to receive transaction information. This can sometimes happen if something on the bank’s side is blocking Quicken from connecting.
Here’s what you can try:
- Wait 24 hours and try downloading your account information again.
- If the error persists after 24 hours, please contact Quicken Support so the issue can be investigated further and escalated if needed.
For more details, you can also refer to the official FDP-101 support article.
Thank you!
-Quicken Anja
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I just spoke to Logix Customer Support. She checked and said they are not having any problems internally and that it must be a Quicken problem and call them. According to her, no one else has called Logix regarding this.
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Just called Logix as well. They said they are aware of the problem, and opened the ticket with Quicken earlier today. No ETA to resolution.
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Also experiencing no connection across two separate Logix accounts. It's been at least 3 days since the last successful connection.
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