Business Income Statement not showing client payments as income.

DinShawnee

I am using Quicken Classic version 8.5.1 on Mac OS 15.7.4. Trying to prepare reports for taxes and when I create the Business Income Statement, even though the Client Payment category is checked and included, they do not show up as income. All of the transactions have been tied to the right business and multiple invoices paid. Why are the payments not showing up?

Quicken Kristina

Hello @DinShawnee,

Thank you for reaching out! To clarify, do client payments not show up at all, or do they show up, but as an expense instead of income? What is the date range for the report? Do the payments fall within that timeframe?

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I look forward to your reply!

jacobs

@DinShawnee On the Business Income Statement, the Category "Client Payment" should not show up. Client Payment shows up in your checking account register when invoices are paid, but Client Payment is not really a type of income. Instead, you should see the Business Categories associated with the Products you used on the invoices which were paid, as that's the type of income you generated. You said "all of the transactions have been tied to the right business", but income on a Business Income Statement comes from Invoices, not register transactions. For instance, if…

• you have a category Rental Income (where the Type=Income and Usage=Business), and
• you have a Product/Service called Rent which uses Category=Rental Income, and
• you have one or more invoices which have a Line Item using Product/Service=Rent, and
• that invoice was paid in 2025 (or the period you're reporting on)

…then you should see Rental Income as a line on your Business Income Statement, showing the amount of this (and other such) paid invoices.

(If the invoice was in 2025 but the payment was in 2026, the income won't show on the report unless you set the Accounting filter on the report to Accrual.)

Does that make sense and clarify anything? I think the way they implemented "Client Payment" is not great, and not the approach I've seen in other business accounting software, but it's apparently the way they designed it to mesh with the personal aspects and lack of explicit double-entry accounting in Quicken.