Prices downloaded on market holiday
Several of my securities had price updates for April 3, when the markets were closed for Good Friday. I deleted the prices, but when I did a One Step Update today 4/6, the prices came back. This is incorrect! Problem reported in Quicken.
Comments
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Hi @EvDob,
Thank you for reaching out, and I apologize for the delayed response.
Quicken is designed to download the most recent price data available from its quote provider. If a price entry is deleted, the next update will download that same latest available price again, even if the market was closed on that date. In those cases, Quicken may assign the most recent closing price (from the last trading day) to the current date.
This is expected behavior and can occur on market holidays and weekends when no new pricing data is available.
If you prefer not to download price updates for certain securities, you can deselect the Download Quotes option for those securities.
- Go to Tools → Security List
- Select the security
- Uncheck the Download Quotes box
Please feel free to reach out if you have additional questions!
Quicken Laura
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0 - Go to Tools → Security List
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Quicken is designed to download the most recent price data available from its quote provider. If a price entry is deleted, the next update will download that same latest available price again, even if the market was closed on that date. In those cases, Quicken may assign the most recent closing price (from the last trading day) to the current date.
This is expected behavior and can occur on market holidays and weekends when no new pricing data is available.
I’m sorry, @Quicken Laura. This issue does not relate to “if a price was deleted”.
The issue is that the latest price available (from April 2 in this user's example) is being provided as if it applied to a date the market was closed (April 3). It is not assigning the most recent closing price (April 2) to the ‘current date’. It is applying to an intermediate holiday date when the market was closed.
This is not the way the program was designed. This is not and should not be expected behavior. This is, in my opinion, a third-party data supplier not doing their job correctly, or some agency in between mismanaging the data. It has not always been this way. It did not used to happen. It seems to have developed in the last 2-4 years.
[Edited]
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In my experience, these often incorrect security prices are being downloaded from the brokerage where the securities are being held, not from Quicken's quote provider. Charles Schwab and others have this problem.
The only exception is if you have the Premier and up Real Time Quotes option selected, which will download prices from after hours trading.
See this discussion
There is a security level option to ignore prices from broker downloads, but of course it would be better if they fixed it.
QWin Premier subscription2 -
Thanks for the info, folks. I tried again today to delete the 4/3 price, then hit the Update button on the Investing Portfolio page, and the price reappeared (price, high & low were equal, and volume was 0). So this looks like the bug is with Quicken's quote provider, since I did no broker download.
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Normally I do not get quotes for days the markets were closed, but I ran a quick test on a test file where quotes had not been downloaded recently and I see that quotes as you describe (H=L=Close, Vol=0) WERE downloaded for 4/3, for individual stocks on my Watch List but not for ETFs or mutual funds. Here is a Portfolio View with the As Of date set to 4/3. In this chart, the securities without clocks in the Price column have entries in their price history.
Here is the price history for AAPL in my test file. 255.92 was the 4/2 closing price. It appears that clicking on Update on a Portfolio page only downloaded the most recent 5 sessions. Maybe the issue is that if the market was closed 5 weekdays (or maybe 5 days) ago, it downloads the price from the previous session.
I think 3/20 was the last time I had downloaded quotes for this file.
@EvDob Can you let us know a couple of your affected Ticker symbols? Was it just individual stocks? Had you updated quotes between last Friday and today?
Also if you are a Premier or up user, is the option at Edit > Preferences > Investments > Real time quotes checked? That can also cause unwanted after-hours quotes to be downloaded. It was not checked for my test.
QWin Premier subscription1 -
I see this pattern of holiday prices back as far as 1/1/2019. The pattern is that for the holiday date, price, high, and low are the same as the previously business day's closing price. For 2020 and on, the volume is zero for the holiday date. I see this pattern for stocks such as AAPL, GOOG, TMO and others; I did not do an expansive review of the possible securities affected. For a period prior to 1/1/2019, my price records are a result a rebuild I did at some point; the problem may have existed prior to 1/1/2019. The table below was developed from my daily price records for AAPL listing the holiday date, the repeated price and a comment if applicable. Not all holidays are presented.
Note this is not a severe problem; it is an irritating nuisance that should not exist. It actually goes back much further than I would have thought.
- Friday, April 3, 2026 $255.92/share AAPL
- Monday, February 16, 2026 255.78
- Monday, January 19, 2026 255.53
- Thursday, January 1, 2026 271.86
- Thursday, December 25, 2025 273.81
- Thursday, November 27, 2025 277.55
- Monday, September 1, 2025 232.14
- Friday, July 4, 2025 213.55
- Monday, May 26, 2025 195.27
- Friday, April 18, 2025 196.98
- Monday, February 17, 2025 244.60
- Monday, January 20, 2025 229.98
- Thursday, January 9, 2025 242.70 day of Mouning for Jimmy Carter
- Wednesday, January 1, 2025 250.42
- Wednesday, December 25, 2024 258.20
- Thursday, November 28, 2024 234.93
- skipping dates
- Monday, January 1, 2024 192.53
- Monday, December 25, 2023 193.60
- skipping dates
- Sunday, January 1, 2023 not in my records, I might have deleted
- Monday, December 26, 2022 131.86
- skipping dates
- Monday, January 17, 2022 173.07
- Saturday, January 1, 2022 not in my records, I might have deleted
- Friday, December 24, 2021 176.28
- skipping dates
- Monday, July 5, 2021 139.96
- Monday, May 31, 2021 124.61
- skipping dates
- Friday, January 1, 2021 132.69
- Friday, December 25, 2020 131.97
- skipping dates
- Wednesday, January 1, 2020 293.65
- Wednesday, December 25, 2019 284.27 but volume is not 0 nor the prior days volume
- Thursday, November 28, 2019 267.84 but volume is not 0 nor the prior days volume
- Monday, September 2, 2019 208.74 but volume is not 0 nor the prior days volume
- skipping dates
- Tuesday, January 1, 2019 157.74 but volume is not 0 nor the prior days volume
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@Jim_Harman affected tickers are some Vanguard ETFs such as VXUS & VGIT but not VEXC & VTI. Also affected were stocks IBM, KD & SIRI. I'm not a Premier or up user. I have updated quotes between 4/3 & today.
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@EvDob Looking further, I am seeing the same issue in my working file, which gets frequent quote updates. The problem affects individual stocks but not the Vanguard mutual funds or ETFs in my Security List.
As @q_lurker notes, this does not lead to problems with the closing prices, because the downloaded quote duplicates the closing price for the previous market session. This produces the same result in Quicken's reports and elsewhere as if no price had been downloaded, because if the price is missing for a date, Quicken uses the most recent previous price it has in the price history.
QWin Premier subscription1 -
@Jim_Harman My downloaded price doesn't always duplicate the previous close:
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Hi everyone,
Thank you for the information provided; this is very helpful.
I’m reporting this to the appropriate team for further review. I will share updates as soon as new information becomes available.
Thank you!
Quicken Laura
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@EvDob Regarding the pricing issue in your April 10 screenshot, the incorrect price you highlighted and the multiple zeros in the Volume column are a different pricing problem than the one we have been discussing.
That problem is that for some Vanguard ETFs, the price data alternates between the fund's closing price and its NAV price. See this discussion for an extensive discussion of this and related issues, especially my comment near the end.
QWin Premier subscription0
