Barclay's Bank Transaction Download Issue

RonR
RonR Member ✭✭✭

On April 8, "Quicken Laura" - (Ticket#12341332) - reported that some users were having issues with transaction downloads (i.e., transactions from Barclays Bank are no longer able to be downloaded either automatically or otherwise) and that this issue had been escalated internally with no anticipated time for resolution. I have no transactions that appear from and after April 3. Without the ability to have the Barclay transactions download successfully, Quicken is pretty much useless for me - it's where over 95% of my transactions happen. Is the community continuing to have this same issue? Anyone have any official insight from Quicken? Thank you.

Answers

  • CatieW
    CatieW Quicken Windows Subscription Member

    The problem with Barclays Bank downloads still exists as of today. Hate the idea of entering those transactions manually.

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    I don't know that the QMac & QWin issue are the same, since they appeared at about the same time would make one think so, but since the code for the 2 are so different are so different that seems unlikely if my understanding, as posted, is correct.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • mrench01
    mrench01 Quicken Windows Subscription Member

    I have not been able to get my Barclays Arrival Mastercard to download new transactions since 2/26/2026 into Quicken. I have deactivated and reactivated and also reset the Quicken Express Web Connect to Barclays multiple times. This does not fix the issue. It will show the balance in the pop-up window which matches what I see online from Barclays. But Quicken just doesn't update the register with any new transactions. I tired sorting the register and I don't see any issues. It's always sorted by "latest or newest" transactions. When I go to Barclays and manually download the transaction data from 2/26 to today 4/12, Quicken says 0 transactions imported. I get no error messages. I really do not want to manually input or use a .csv file to update my register because when this eventually gets fixed, it will have duplicate entries that will need fixed. I do not understand why this is taking so long to resolve. When I contacted Barclays support, they are pointing the finger at Quicken.

  • Quicken Laura
    Quicken Laura Quicken Windows Subscription Moderator mod

    Hi everyone,

    I’m sorry for any inconvenience this may be causing. I understand how concerning it can be to not have a reliable connection for downloading transactions. Our team is actively working on this issue, but at this time, there is no estimated resolution. We will update the Community Alert as soon as new information becomes available.

    Thank you for your understanding.

    Quicken Laura

    Make sure to sign up for the email digest to see a round up of your top posts.

  • bmhanenkrat
    bmhanenkrat Quicken Windows Subscription Member ✭✭

    I am having same issue still, Apr 12. I have not been able to download since 3/27/26. So this is not just a 'short term problem". It has gone on now for over 2 weeks. 😡