Check Pay register date stays as Issue Date even after the check clears

Leon North

In Quicken Classic Business & Personal for Windows, the Date column in my register for Check Pay transactions always shows the original Issue Date.

Even after the transaction downloads from my financial institution and is matched/marked as cleared or cashed, the register date remains the Check Pay issue date rather than the date the bank shows for when the check cleared or posted.

I have the preference “Use the date from your financial institution for matched transactions” enabled, so I expected Quicken to update the register date to the downloaded bank/posting date once the transaction was matched.

Is this the intended behavior for Check Pay transactions, or should the register date update to the financial institution’s cleared/posted date after the transaction downloads?

For context, I understand that Check Pay is a Quicken Bill Manager service that sends a physical check on my behalf. However, once the bank transaction downloads and matches, I would expect the register date to reflect the bank’s date if that preference is enabled.

Are Check Pay transactions handled differently from other downloaded transactions?

Boatnmaniac

When you say "Issue Date" does that mean "Process Date" or the date the check is printed and mailed? (I don't use QBM myself so I'm trying to understand the terminology.)

If so, some banks will withdraw the money from the account when they process the check, not when the check clears/posts. In these cases, what some banks download is the process date, not the posting date (this is what Regions Bank did years ago when I had a checking account there and used their bill pay service).

If you want to see what the bank is actually downloading and if you haven't have not already done so, you can add a column to the register for the Downloaded Posting Date. That column will be inserted into the register just to the right of the Date column.

After doing this: Is the downloading posting date the same as the transaction (Issue) date or are they different from each other?