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Fidelity Rewards Card from Elan Financial--recent transactions continue to be missing in download

John McCoy

Classic for Windows R67.10, Build 27.1.67.10, Fidelity Rewards Card from Elan Financial.

This continues to happen for every download. Some of the most recent transactions shown as POSTED on Fidelity's website are not downloading. For example today (5/30/2026), 4 debits on 5/28 and 2 credits on 5/27 are missing from the download. 6 debits on these same dates downloaded correctly. I have looked into Q's suggestions in my previous post with no solution.

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Missing Transactions

Comments

Quicken Anja

Hello @John McCoy,

Thank you for reaching out!

Since you mentioned you've already reviewed and worked through the troubleshooting steps previously provided by @Quicken Alyssa in your earlier discussion, we'd like to confirm whether you followed all of the guidance outlined in that thread.

If you have completed all of those steps and the issue is still occurring, then, as Alyssa previously recommended, the next step would be to contact Quicken Support directly for further assistance and to determine whether escalation is needed.

Thank you!

Quicken Anja

Hello again,

We haven't heard back from you in a while. Do you still need assistance?
Were you able to try the steps @Quicken Alyssa provided in your earlier discussion?

Thank you!