SECU - NC Errors ( 16503)

Michael Flynt

I have been unable to download transactions since SECU updated their platform a week ago. I see an open ticket with no feedback since it was opened. I am attaching my Error Code "Update Summary" that is provided when I try to replicate. I appreciate your current fix, resolution and or feedback.

SECU - NC Quicken download error.jpg

Quicken Carlos

Hi @Michael Flynt,

Thanks for reaching out to the Quicken Community and for sharing the screenshot of the error you're seeing.

If you haven't done so already, I suggest following the steps in our support article:

First, wait 24 hours and then try updating your account again on the next business day.

If the issue persists after 24 hours:

1. Open the register for the affected account.
2. Click the Settings button in the bottom-right corner.
3. In the Account Settings window, click the Bill Pay tab.
4. Review whether the Bank Bill Pay status is set to On.
5. If you do not have Bill Pay enabled with your bank, but the status in Quicken is set to On, turn it off.

If the issue continues after following these steps, I recommend monitoring the Community Alert for updates.

Please keep in mind that error 16503 can occur for several reasons, including:

• A temporary server issue, which is related to the currently active Community Alert.
• Online services being activated incorrectly.
• Incorrect or outdated login credentials.

I hope this helps!