Lost transaction restore

Question

An entire transaction file from a Wells Fargo Visa Account has disappeard from my Quicken file.  Can I restore from an older backup, export the transactions from the account to CSV, restore again from my most recent backup and import the CSV file to fix the problem?  In addition, when I attempt to download from Wells, that account is restricted to only 90 days for a Quicken download.  Is this a Wells Fargo problem?

Boatnmaniac · Answer

There is an issue where some users have lost transactions.  I don't know if this is applicable to your situation but I thought it would be good to bring it to your attention just in case.

This picture is shown on the Quicken Support Home Page regarding this issue:

The workaround link in that picture points to this posted Alert:

https://community.quicken.com/discussion/7974881/new-7-13-26-windows-missing-transactions-unable-to-sync-after-changing-their-password

NotACPA · Answer

Have you tried TOOLS, Account List … and clicking "Show Hidden Accounts" in the lower left corner?

Because accounts don't just vanish.  Something's happened.