CIT Bank not working as of 20260819. Error FDP-101. Cannot Connect
Having the same issue with the Quicken Direct tool. Never connecting to the bank and deactivate/reactivate accomplishes nothing.
Just to investigate I downloaded a QFX file from the bank and imported it into Quicken using the Web Connect connection type which was successful.
Established a Quicken help ticket today. Friday morning August 21.
just doubling down on the previous posts. same issues. Deactivate/reactivate is no use.
Hello All,
Thank you for the reports and information you have provided in regard to this issue. This issue has been escalated to our teams and is currently being investigated under ticket CTP-18254.
If you are experiencing this issue, please submit your log files through Help > Report a Problem in Quicken.
Once you've submitted them, please let us know here so we can make note of your report.
We appreciate everyone's patience and the additional information you've provided while this is being investigated.
Thank you!
Submitted report to Quicken
Thanks for submitting! We'll get your details and files added to the ticket.
Thank you! (CTP-18254)
Broken for me too, again. Worked evening of 8/19/26, broke since at least evening of 8/20/26. Reported a problem through the app.
Hello @blmatthews,
Thanks for chiming in and providing these additional details.
We'll add your details and files to the ticket.
Hello Everyone - I received an email this afternoon from Quicken support (Ticket ID 12561131) advising that the connection issues with CIT Bank has been resolved. Unfortunately there is no change on my end even after relaunching the program and reconnecting my accounts with CIT Bank. Multiple error codes: FDP-101; CC-601; FDP-106; CC-506.
Why do we have multiple threads addressing this same issue with moderators Anja, Laura, Kristina?
I just tried it and the first time it said the accounts on CiT didn't match my Quicken accounts (which isn't true, I haven't change either in quite a while) and to reconnect. That didn't work so I disconnected the account entirely and tried to connect using CiT Bank Online and CiT Bank N.A. New Login. All three give me:
Please try again later.
Care Code: FDP-102
Details: FI_TIMEOUT Access Denied
So… still broken 😥
Hi All,
This issue has been escalated internally. Users are currently being affected by multiple errors, including FDP-105, FDP-101, FDP-102, and CC-601. Our team is actively working toward a resolution. At this time, we do not have an estimated time for a fix.
We recommend monitoring the Community Alert, as it will be updated when new information becomes available.
Thank you for your patience and understanding!
