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Can't clear split transaction during entry of memorized transaction

mikemcd001

Q Classic B&P R69.26 Win11

Problem started today - immediately after update.

As I begin to enter a new transaction, the register entry gets pre-filled with the last transaction to the payee (in this case Amazon). I tab to the charge and correct the amount, tab to the memo line and enter a memo, then tab to the category entry. The previous transaction was a split transaction, so I click the "X" to clear the split, but nothing happens. I can only clear the split transaction if I first save the transaction.

I have tried re-starting Quicken.

Basically - I can not clear a split transaction during a transaction entry. I can only clear the split after the transaction is saved.

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Comments

Sceptic

@mikemcd001 it seems like other users are reporting the same issue as you are seeing

https://community.quicken.com/discussion/7976276/regression-clear-split-lines-disabled-during-transaction-entry-after-update

I think this all relates to the addition of the percent column to split transactions with release R69.17.

mshiggins

@mikemcd001 the issue may be related to the new split percentages feature. Several other users have reported the issue of not being able to clear split lines until after entering a transaction. The main discussion on the split percentages issue is here:

https://community.quicken.com/discussion/7976027/trouble-split-transaction-windows-now-have-a-bogus-extra-column-on-the-right

Quicken Laura

Hi @mikemcd001,

Thank you for sharing the details of what you’re experiencing. As @Sceptic and @mshiggins mentioned , this may be related to the open case our team is currently investigating.

I’ll add your information to the existing ticket. I’d also appreciate it if you could submit your logs so I can forward them to the team for further review.

To send your logs:

Open Quicken
Click Help
Select Report a Problem
Click Send to Quicken

Once submitted, please let me know. I look forward to your response!