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transactions not downloading from fidelity

rickf

transactions not downloading from fidelity since 9/3/26.

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Sceptic

@rickf are you getting any error messages or error codes? There seems to be multiple reports of transactions not downloading for Fidelity Investments in the past month. Here are some threads -

https://community.quicken.com/discussion/7976449/fidelity-account-problems

https://community.quicken.com/discussion/7976251/cc-501-fidelity

There is also a Quicken Alert out there. It also may be related to your issue -

https://community.quicken.com/discussion/7976269/updated-9-15-26-fidelity-investments-cc-501-fdp-2505

Boatnmaniac

@rickf - For some (like me), doing Update Now (Account Register > upper right Gear icon > Update Now) resolved my CC-505 error code issue.

For some others the following steps resolved the issue for them…back up the data file before proceeding: Tools > Account List > Edit button for the account > Online Services tab > Deactivate…repeat for each Fidelity account) and then, after all Fidelity accounts have been deactivated, go to Tools > Add Account > select Fidelity Investments > when prompted, make sure to link the downloads to the Fidelity accounts already in Quicken.

Perhaps 1 of these will resolve the issue for you, too.