January 2018 stock prices won't update

 ... but stock prices not current. 

From where are you expecting stock prices to be updated?  There are two possible automated sources - your brokerage and Quicken's servers. 

Your brokerage will typically download prices for the day prior to the download (or the day of the download if you do it late enough in the day).  It may be that you can request through their site data as of 1/31/18 and get the 1/31/18 prices.  That is up to them. 

Quicken's servers will download historical prices on the following scedule

• Daily for the last 30 days
• End-of-week for the weeks before that back to a year ago, and 
• End-of-month for the months before that going back to five years ago.  

So that schedule may not catch the 1/31/18 prices if a download quotes or download historical prices was not performed before about March 2 (30 days after 1/31/18).  

The access from the brokerage is typically through a One-Step Update that includes transactions from (connectivity to) the brokerage account.

The access from the Quicken servers may also be from a One-Step Update but can also be from other actions in Quicken that you initiate.  

You may want to pull up a portfolio view (Ctrl-U), set the As of Date to 1/31/18, and manually enter in the prices in that view from your January 31 brokerage statement.  For a limited number of securities, that can be the most timely, productive method of filling in the missing data.

HTH

AbbyKay said:

Thanks for the info and tips.....funny thing is, using 1-step update, I got December 31 and February 28 prices when I performed 1-step update today (3/14/2018), but Jan 31 didn't update.  Is it possible that Jan 31 is in a black hole right now due to the rules you outlined?  If I try again sometime later (days), it might show up?  How do I tell where I am getting prices (brokerage, Quicken, etc.?)  I have dozens of prices to manually update and would rather try to make the system do it.

Quicken's servers will download historical prices on the following scedule

• Daily for the last 30 days
• End-of-week for the weeks before that back to a year ago, and 
• End-of-month for the months before that going back to five years ago.  

So that schedule may not catch the 1/31/18 prices if a download quotes or download historical prices was not performed before about March 2 (30 d
ays after 1/31/18).  

How do I tell where I am getting prices (brokerage, Quicken, etc.?)

If you go to Edit the security details, then Update / Edit Price history, your price history info for that security will pop up.  If the data is only closing price, it came (most likely) from your brokerage.  If the data includes Close, Hi, Low, and Volume, it came from Quicken servers (Download Quotes and/or Historical Prices).

Is it possible that Jan 31 is in a black hole right now due to the rules you outlined?    

Yes.  If you already have the Download Quotes data, you won't get anything additional out of Quicken's servers.  It may be that the 12/31 (Sunday) data was really 12/29 data (Friday).  Your review of the Price History data should reveal that.  1/31 data (Wednesday) would not fit the rules I outlined, so If you had not run a One-Step Update in February, you would have missed your 30-day shot at the 1/31 data. 

Even 3-dozen prices would be quicker to enter manually that trying to automate to fill in 1/31 data.  Ideally, you can sort the Quicken portfolio view into something close to the brokerage sequencing.     

As q.lurker has indicated, the price history data you have will depend on when you updated prices, usually via a One step update. If you did not do any updates during February, but did one on March 2, you will get the data you describe above. 

You will only get prices for days when the markets are open, not weekends or holidays. If Quicken does not have the price for a given day, it uses the most recent earlier price that it has in the price history for that security.

You can review your update history by going to Help/Log files/Connection log and looking at the dates. 

It might be a nice enhancement if Quicken got the month-end data in addition to the weekly data for the previous 12 months, because that is more likely to line up with users' statement data.

AbbyKay said:

You are very helpful - thank you again.  I looked in price history - I get close, hi, low, volume - so it looks like it's coming from Quicken.  And, I got price info for Fridays in January through Jan 26th.  But, I did not get Jan 29, 30, 0r 31 - not sure which days the market was open, but no month-end data.  Going back, I have full data for December and February.  So, something odd about January.  I'll go ahead and enter the prices manually, but this would appear to be a bug.

If you did a one-Step Update (OSU) 12/31 or 1/1, and for prior dates, you would get the full 30 days of data for December.  If your next OSU is March 2, you'd get all the February data plus the Fridays in January.  If your next OSU is March 9, you'd get March 3-9 (trading days only) filled in. 

Since I can't know when you were doing OSU actions, I can't comment beyond that level of explanation. 

One thing to consider -- did you somehow in March restore a backup file from end of December or very early January?  Any chance you are missing data other than these January 31 and other January prices?

I don't see any evidence of buggy behavior just from what you have offered.