Update version problem
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geoblae
Member ✭
I have updated to the New version R21.16. Today I opened Quicken,m first time since update, and I have a messed up data file. The last month of transactions are missing and Transaction are trashed., I need someone to help me fix this mess. I can't find the quicken help telephone number. This is critical.
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Best Answer
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A lot of users including me have seen the behavior.
https://community.quicken.com/discussion/7859265/updated-08-28-19-missing-transaction-data-after-one-step-update-in-qwindows-r21-16#latest
Quicken user since 1994.
Quicken Forum/Community Contributor since 2005.5
Answers
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A lot of users including me have seen the behavior.
https://community.quicken.com/discussion/7859265/updated-08-28-19-missing-transaction-data-after-one-step-update-in-qwindows-r21-16#latest
Quicken user since 1994.
Quicken Forum/Community Contributor since 2005.5 -
Also, can you restore from a backup? That's the best place to start from if you have it.Quicken user since 1994.
Quicken Forum/Community Contributor since 2005.0 -
Hi @geoblae ,geoblae said:I have updated to the New version R21.16. Today I opened Quicken,m first time since update, and I have a messed up data file. The last month of transactions are missing and Transaction are trashed., I need someone to help me fix this mess. I can't find the quicken help telephone number. This is critical.
See this FAQ: https://community.quicken.com/discussion/7307115/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet
The link to Quicken Support is in there as well. Which Edition of Quicken are you running?
thecreator - User of Quicken Subscription R53.16 USA
Windows 10 Pro 32-Bit Build 19045.3693
Windows 10 Pro 64-Bit Build 19045.3754
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