Update version problem

geoblae · August 2019

I have updated to the New version R21.16. Today I opened Quicken,m first time since update, and I have a messed up data file. The last month of transactions are missing and Transaction are trashed., I need someone to help me fix this mess. I can't find the quicken help telephone number. This is critical.

jr7107 · August 2019

A lot of users including me have seen the behavior.

https://community.quicken.com/discussion/7859265/updated-08-28-19-missing-transaction-data-after-one-step-update-in-qwindows-r21-16#latest

jr7107 · August 2019

A lot of users including me have seen the behavior.

https://community.quicken.com/discussion/7859265/updated-08-28-19-missing-transaction-data-after-one-step-update-in-qwindows-r21-16#latest

jr7107 · August 2019

Also, can you restore from a backup? That's the best place to start from if you have it.

thecreator · August 2019

geoblae said:

I have updated to the New version R21.16. Today I opened Quicken,m first time since update, and I have a messed up data file. The last month of transactions are missing and Transaction are trashed., I need someone to help me fix this mess. I can't find the quicken help telephone number. This is critical.

Hi @geoblae ,

See this FAQ: https://community.quicken.com/discussion/7307115/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet

The link to Quicken Support is in there as well. Which Edition of Quicken are you running?

Update version problem

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