Unable to Download New Securities [edited]

Member ✭✭
edited November 2019 in Investing (Windows)
Could not download certain new securities. Portfolio view contains missing data even though the data exists in Security Detail View. Downloads erroneous data from financial institutions or does not download data at all. [removed - rant/off-topic]

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Best Answer

  • Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Answer ✓

    Work with Copies of your Actual Quicken Data Files

    thecreator - User of Quicken Subscription R53.16 USA

    Windows 10 Pro 32-Bit Build 19045.3693
    Windows 10 Pro 64-Bit Build 19045.3754



Answers

  • Member ✭✭
    Same issue, cannot get anything to download or download correctly. One account downloaded 107 transactions as new (which they weren't) back to 2017??? Had to manually delete transactions because there is no way to highlight and delete downloaded transactions. Other errors include downloading data under "unidentified security", The list goes on and on!!??
  • Alumni ✭✭✭✭
    Hello Gbier,

    Thank you for taking the time to visit the Community to ask your question, although I apologize that you haven't received a response.

    We will need a bit more information to be able to assist you, please take a moment to review the information provided here and respond back with the requested information.

    If you are experiencing trouble downloading, please include the name of the financial institution(s) and any error you have received.

     It may also be able to provide the name of the securities that you are unable to download.

    The more information you can provide regarding this issue will help the Community to better understand and assist.

    Thank you,
    -Quicken Tyka
    ~~~***~~~
  • Member ✭✭
    Cannot sign in and update quotes. Gives not correct ID or password error. Changed password, still cannot sign in. A note also appears that says Quicken is unavailable at this time??
  • Quicken Windows Subscription Alumni ✭✭✭✭
    What version of Quicken -   Help --- About Quicken

  • Member ✭✭
    Quicken Premier, Windows 10, paid up through 2020
  • Quicken Windows Subscription SuperUser ✭✭✭✭✭
  • Member ✭✭
    Not resolved still can't sign in and update accounts as of this typing.
  • Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Where can't you sign in? Error messages?
    Quicken Subscription HBRP - Windows 10
  • Quicken Windows Subscription Alumni ✭✭✭✭
    Its hard to play 20 questions .....
    Please share exactly what is happening,
    since we are not looking overr your shoulder and looking at the screen,
    we don't know what you are talking about.
  • Quicken Windows Subscription Alumni ✭✭✭✭
    Have suggested this posting be merged with your other recent posting -
    on not being able to - Sign In & download quotes -

  • Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Answer ✓

    Work with Copies of your Actual Quicken Data Files

    thecreator - User of Quicken Subscription R53.16 USA

    Windows 10 Pro 32-Bit Build 19045.3693
    Windows 10 Pro 64-Bit Build 19045.3754



  • Member ✭✭
    After a second password change, I was able to sign in this morning at 6:28 am MT and download Fridays close.
  • Member ✭✭
    Some information was corresponded by email to certain individuals. I resolved the inability to download certain new securities (Vanguard Prime Money Market Account) by downloading a different security then went into "Edit security detail" and changed the name and ticker symbol for the correct security. This seemed to work.
This discussion has been closed.