Can't print details in Itemized Categories report

DianeM
DianeM Member ✭
edited January 2020 in Reports (Windows)
I am trying to print an expanded report of my itemized categories for 2019. It will not print details only the headers INCOME & EXPENSES. I am using Quicken Deluxe 2009 (Windows) and a HP Photosmart C4380 Series printer for Windows.

Comments

  • Jim_Harman
    Jim_Harman SuperUser ✭✭✭✭✭
    edited January 2020
    I updated the title of your post to describe your problem

    If you click on Update to Show and then Top Level Summary, do you see the categories?

    Also try clicking on the gear at the top right of the report then click on Reset Columns. Does that fix it?
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  • DianeM
    DianeM Member ✭
    all the details show they just don't print
  • Jim_Harman
    Jim_Harman SuperUser ✭✭✭✭✭
    Thanks for the clarification. I re-edited your title.
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  • DianeM
    DianeM Member ✭
    coming up with any idea what the problem is?
  • Rocket J Squirrel
    Rocket J Squirrel SuperUser ✭✭✭✭✭
    Quicken 2009 may be too old to work on current operating systems. By that I mean things might have changed out from under it causing new issues. What version of Windows are you running?

    Quicken user since version 2 for DOS, now using QWin Biz & Personal Subscription (US) on Win10 Pro.

  • BMLWarnock
    BMLWarnock Member ✭
    I am having the same problem. I need to see all the transactions in each category to make sure I haven't missed anything or put anything in the wrong category but I can't figure out how to print a detailed itemized category report. Never had this problem with my old version.
  • Jim_Harman
    Jim_Harman SuperUser ✭✭✭✭✭
    @BMLWarnock are you also running Quicken 2009 or are you running the current version of Quicken?

    If you open the Itemized Categories report, click on Update to show then select Transaction detail do you see the details? Do they print?
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  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    I would try printing the Windows 10 PDF printer driver, and see if it gives a different result.
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  • UKR
    UKR SuperUser ✭✭✭✭✭
    Here are a couple of things for you to check:

    1) Old Quicken Patch downloads 2000+

    When running an old, unsupported Quicken for Windows version you may no longer be able to download bug fixes (patch files) directly from Quicken.
    However, until further notice they are still available here:
    US version:     http://www.quicknperlwiz.com/quicken-patches-us.html
    Canadian version:     http://www.quicknperlwiz.com/quicken-patches-canadian.html
    If clicking on Help / About Quicken does not show the highest Release number available for your version (year), as shown on this webpage, download and install the appropriate file(s) from the link above.

    2) How to Repair Printer Setup:

    Try resetting your printer definitions in Quicken and then redefine the printer:

    For Quicken for Windows versions 2009 and older:

    • Close Quicken
    • Use Windows File Explorer to locate and rename the file
      C:\Users\_username_\AppData\Roaming\Intuit\Quicken\Config\WPR.DAT to WPR.OLD
    • Now set up your printer again, as described below. The WPR.DAT file will be recreated next time you start Quicken.

    For Quicken for Windows 2010 and newer:

    • Click File / File Operations / Validate and Repair. Click "Reset Quicken Printer Settings", then click OK.
    • Now set up your printer (see below)

    Printer Setup (all versions):

    • Close and restart Quicken (might not be necessary, but it can't hurt)
    • In Quicken click File / Printer Setup / For Printing  and visit all selections as needed
      (a) for Reports,
      (b) for Checks,
      (c) for Invoices [Quicken H&B, RPM users only]
      and define your printer.

    If you're printing checks, do not forget to select the correct check style.

    • For 3-per-page personal size checks choose "Wallet Checks (Check 21 ...)", not "Wallet Checks" (unless you still use some very old stock from many years ago)
    • For 3-per-page business size checks choose "Standard Checks", not "Voucher Checks".
    • For 1-per-page business size checks with 2 stubs choose "Voucher Checks".
    • Canadian users need to choose between 2 layout styles, e.g., old style "Voucher" vs. new style "Voucher - Image ready".

    (Optional) If you are printing a logo (image) on your checks, click the Logo button and make sure that your logo image file is still where Quicken expects it to be.
    Also choose the proper features for printing partial pages when using 3-per-page stock.
    Users of continuous forms on dot matrix printers: Be sure to select "Continuous Forms" instead of "Page-oriented".
    Laser / inkjet sheet-fed printers: select paper size 8.5*11", standard paper. Do not use any "Auto detect" or photo print settings.

    Make sure that at least one of your printers is marked as Windows Default Printer ... doesn't have to be the one you want to use with Quicken, but you need at least one marked Default Printer

    In some of the newer versions of Windows 10 you may also need to do this:
    Go into Windows Settings or Control Panel, Printers & Scanners.
    Uncheck "Let Windows manage my default printer".


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