Need to get Accounts back that have been deleted from my drop down list

Judy Wilken
Judy Wilken Member ✭✭
edited August 2022 in Errors and Troubleshooting (Windows)
When I opened Quicken I noticed a comment that I had an uncategorized entry. I located it and discovered it was not just one entry but over 200! I don't know when this occurred, but a bank I use for payments (Bank of America) was deleted from the list. Instead of ["bank name"] it now shows []! Help! It does not allow me to edit. When I pay a bill from a credit acct, it lets me pick the bank, puts it into the correct bank account, but then lists the category as []. I found out there had been some issues with on line banking with Bank of America, but I do not do on line banking. Corrections I found are only for on line banking. Someone please help me get the two Bank of America accounts back into my drop down list!!!

Best Answers

  • Judy Wilken
    Judy Wilken Member ✭✭
    Answer ✓
    Sherlock,
    Went to the site you mentioned above and performed a validation of the account. The accounts came back! Yeah! But something I tried to do to correct it earlier, well, lets just say I have some individual corrections to make on nearly 200 entries! I should have gone to Quicken Community right away! Thank you for your help. My husband has updated my Quicken this evening, so I am up to date with Version 25.21
    Thank you again.
    Judy

Answers

  • Judy Wilken
    Judy Wilken Member ✭✭
    Sherlock,
    The year is 2020 and Version R23.17
    I will try the site you mentioned above.
    Thank you for any help you can give me.
  • Sherlock
    Sherlock Quicken Windows Subscription Member ✭✭✭✭
    Judy Wilken said:
    Sherlock,
    The year is 2020 and Version R23.17
    I will try the site you mentioned above.
    Thank you for any help you can give me.
    Is there a reason you have remained on the November 2019 patch?  https://www.quicken.com/support/subscription-release-quicken-windows-release-notes
  • Judy Wilken
    Judy Wilken Member ✭✭
    Answer ✓
    Sherlock,
    Went to the site you mentioned above and performed a validation of the account. The accounts came back! Yeah! But something I tried to do to correct it earlier, well, lets just say I have some individual corrections to make on nearly 200 entries! I should have gone to Quicken Community right away! Thank you for your help. My husband has updated my Quicken this evening, so I am up to date with Version 25.21
    Thank you again.
    Judy
This discussion has been closed.

Categories