Why is there a charge from quicken on our bank account for $1.00 ?
Best Answer
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Hello @dianakohut
Thank you for taking the time to visit the Community to post your question.
The one dollar charge is a verification of the credit card on file with your Quicken.com account. Quicken will perform a pre-authorization transaction to ensure the credit card on your account is up-to-date, so your subscription can be easily renewed. This typically happens within 15 days of your subscription renewal date.
https://www.quicken.com/support/why-do-i-see-charge-quicken-100
The charge will be refunded to your account automatically.
I hope this helps!
-Quicken Tyka~~~***~~~7
Answers
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Hi @dianakohut,
Can you give us some more details so we can try to help you? Is this a transaction in one of your bank accounts? Have you recently setup bill pay or transaction downloading, or something similar in Quicken? Any other details that could possibly be related to this issue will be helpful.
Thanks!
FrankxQuicken Home, Business & Rental Property - Windows 10-Home Version
- - - - Quicken User since 1984 - - -
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I just checked my bank account and saw that there was a charge from quicken for $1.000
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Don't know what it was for.0
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Okay, let's take the Q&A approach...
Are you using Quicken Bill Pay or did you recently sign-up for Quicken Bill Manager?
Also, have you recently opened up or made changes to a bank account? Or have you changed a setting in one of your bank accounts to allow for transfers from one bank to another?
Have you, at anytime in the past, ever seen similar charges in this bank account that related to Quicken (such as a software purchase or upgrade)?Quicken Home, Business & Rental Property - Windows 10-Home Version
- - - - Quicken User since 1984 - - -
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no to all0
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Okay, let me clarify one thing - when you said "I just checked my bank account and saw that there was a charge from quicken for $1.00" - I made an assumption that you were either:
a) looking at your checking account activity on the bank's webpage (i.e. you signed in to your account on-line but outside of Quicken), or
b) you downloaded transactions into Quicken and saw the transaction.
Which is correct - a) or b)?
Quicken Home, Business & Rental Property - Windows 10-Home Version
- - - - Quicken User since 1984 - - -
- If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you. -0 -
A is the answer0
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Hello @dianakohut
Thank you for taking the time to visit the Community to post your question.
The one dollar charge is a verification of the credit card on file with your Quicken.com account. Quicken will perform a pre-authorization transaction to ensure the credit card on your account is up-to-date, so your subscription can be easily renewed. This typically happens within 15 days of your subscription renewal date.
https://www.quicken.com/support/why-do-i-see-charge-quicken-100
The charge will be refunded to your account automatically.
I hope this helps!
-Quicken Tyka~~~***~~~7 -
Too bad there is not an email sent to the Quicken account holder informing them of this "verification" action... charge + refundQuicken_Tyka said:
The one dollar charge is a verification of the credit card on file with your Quicken.com account.
QWin - R54.16 - Win10
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Thank You1
