CC-503 error adding Comenity / Justice CC account
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GlennD
Member ✭✭
The Justice credit card recently moved from Capital One to Comenity. Despite my verifying I have the correct credentials, I keep getting a CC-503 error when trying to add the credit card to my list of accounts.
I have the latest version of Quicken installed on my Win10 device (R25.21).
I have the latest version of Quicken installed on my Win10 device (R25.21).
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Best Answer
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Hello @GlennD
Thank you for the response and confirming that you have attempted the available steps for the CC-503 error, although I am sorry to hear that the error continues to persist.
At this point, I would recommend contacting Quicken Support for a review of the logs and a possible escalation to our service providers to resolve.
Thank you,
-Quicken Tyka
~~~***~~~5
Answers
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Hello @GlennD
Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.
if you haven't already, please review the troubleshooting steps available here.
If the invalid login errors persist, I would recommend contacting Quicken Support for assistance with additional troubleshooting steps and/or possible escalation to our service providers to resolve.
Please let us know how it goes, thank you.
-Quicken Tyka
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Step 1 + 2 were previously done (as mentioned when i said I verified the correct credentials). As this account had not been previously updated through Quicken, step 3 is N/A.0
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Hello @GlennD
Thank you for the response and confirming that you have attempted the available steps for the CC-503 error, although I am sorry to hear that the error continues to persist.
At this point, I would recommend contacting Quicken Support for a review of the logs and a possible escalation to our service providers to resolve.
Thank you,
-Quicken Tyka
~~~***~~~5
This discussion has been closed.