problem printing checks (Q Mac)

when printing multiple checks (2 or more) the printer pauses for a "cleaning", then when resuming printer it prints the same checks again.
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  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    edited April 2020
    Hello @gwhartz

    Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response. 

    We will need a bit more information to be able to assist. Please take a moment to review the information here and post back with the year and version of Quicken you are currently running.

    Which type of checks are you printing? Standard, Voucher, Wallet?

    When did this issue start? Were there any changes prior to this issue beginning?

    The more information you can provide regarding this issue will help the Community to better understand and assist.

    Thank you,

    -Quicken Tyka

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