Can I download my Quicken file from the cloud to a new computer?

Answers

• Rich_M SuperUser ✭✭✭✭✭

  October 2020 edited October 2020

  @thegordons Yes, you can do that as long as you didn't leave your laptop running with Quicken open, otherwise any changes you made at work will not have been synched to the cloud yet.
  
  After you're done using Quicken at home, make sure you upload the data file back to the cloud so your work laptop will have the latest changes.
  
  Ideally, you should set these computers up so they both synch to the same cloud service so that this process is automated for you.  If you do that make sure you always close Quicken on one computer before opening it on the other.
  
  BTW, which cloud service are you using to store your data file.

  Quicken 2017 Premier - Windows 10 Pro

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• splasher SuperUser ✭✭✭✭

  October 2020

  "synced on the cloud" HOW?  Unless it was a cloud backup system like DropBox or Carbonite, the "sync on the cloud" in Quicken is only the accounts that you have setup for QMobile and can not be "downloaded"/ synced  to a different computer.

  Tell us what you meant by "synced on the cloud" and you will get a better answer.
  

  -splasher  using Q since 1996 -  Subscription  -  Win10
  -also older versions as needed for testing
  -Questions? Check out the  Quicken Windows FAQ list

  
  

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• thegordons Member ✭

  October 2020

  Well I'm not sure. When I close Quicken it asks me if I want to:
  "Sync Changes to the Quicken Cloud"
  I do that pretty frequently. I was hoping I could retrieve the latest sync and open it on my other computer.

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• thegordons Member ✭

  October 2020

  By the way, I did not leave Quicken Open on my other computer so that should not be a problem.

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• Rich_M SuperUser ✭✭✭✭✭

  October 2020 edited October 2020 Accepted Answer

  @thegordons The synching to the Quicken Cloud message you see is the way the desktop program synchs with the mobile app, you cannot retrieve a copy of your data file from there.
  
  My original thought to your question was that you were storing your data file in the cloud using OneDrive or Google Drive for example, then you could have retrieved a copy of it.
  
  You may want to look into that, so that you can do that in the future.
  
  If you synched to the Quicken Cloud on the laptop before you left and now do that synch on your home computer it should retrieve your transaction entries, but that's not the same as having an identical copy of your data file.

  Quicken 2017 Premier - Windows 10 Pro

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• thegordons Member ✭

  October 2020

  Thanks. I'll have to wait until I get back to the office next week. I'll take your advice and set up OneDrive. Thanks

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• Rich_M SuperUser ✭✭✭✭✭

  October 2020 edited October 2020

  @thegordons I use OneDrive myself, its easy to setup because it's built into Windows.  Just be aware that OneDrive uploads your changes to the cloud after you exit Quicken, so make sure you do that before you attempt to open your data file on your other computer.  You don't want to have Quicken open on both computers accessing the same data file at the same time.

  Quicken 2017 Premier - Windows 10 Pro

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• Greg_the_Geek SuperUser, Windows Beta ✭✭✭✭✭

  October 2020 Accepted Answer

  @thegordons, be aware that Quicken does NOT support keeping your active Quicken data file on a cloud or network drive.
  
  https://www.quicken.com/support/can-i-share-my-quicken-file-between-multiple-computers-using-dropbox
  

  Quicken Subscription HBRP - Windows 10

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