Why Is quicken scanning (reading) my Accounts

polarbear
polarbear Quicken Windows Subscription Member ✭✭
edited August 2022 in Errors and Troubleshooting (Windows)
Why is quicken reading my accounts. I have Mobile and web turned off.
I do download my transaction from withing the program. :o :o
I keep getting email about large transactions that have occurred in my accounts.

Quicken support just quit answering chat after I mention the emails coming from quicken.

How can i turn this off?
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Answers

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    If your account is setup for Express Web Connect, that method downloads transactions nightly.  The only way to turn that off is to stop using Express Web Connect for downloading your transactions:
    https://www.quicken.com/support/how-quicken-connects-your-bank

    Signature:
    This is my website (ImportQIF is free to use):

    http://www.quicknperlwiz.com/

  • polarbear
    polarbear Quicken Windows Subscription Member ✭✭
    How can i turn off the emails saying large transaction, or adjust the amount.
  • Rocket J Squirrel
    Rocket J Squirrel Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited October 2020
    Those emails are probably coming from your bank, not from Quicken. If you believe they're actually coming from Quicken, post one here with headers intact, obscuring your personal information.

    Quicken user since version 2 for DOS, as of 2025 using QWin Premier (US) on Win10 Pro & Win11 Pro on 2 PCs.

  • polarbear
    polarbear Quicken Windows Subscription Member ✭✭
    from: Quicken <noreply@quicken.com>
    to: zzzzzzzzzzzzzzzzzzz.com
    date: Oct 31, 2020, 1:28 PM
    subject: Large Transaction on %transactionDesc%
    mailed-by: qcsemail.quicken.com
    signed-by: quicken.com
    security: Standard encryption (TLS) Learn more

    A large transaction
    CHECK
    USD-XXXXX.00
    in
    xxxxxxl Checking
    took place on
    October 29, 2020

    shows up from different accounts
  • Sherlock
    Sherlock Quicken Windows Subscription Member ✭✭✭✭
    If you haven't already, you may want to review: https://www.quicken.com/support/how-change-alert-settings-and-accounts-synced-quicken-mobile
  • polarbear
    polarbear Quicken Windows Subscription Member ✭✭
    Do not have mobile or web setup, so can not change settings. Should not have to setup mobile or web to change settings.
  • Sherlock
    Sherlock Quicken Windows Subscription Member ✭✭✭✭
    polarbear said:
    Do not have mobile or web setup, so can not change settings. Should not have to setup mobile or web to change settings.
    I suggest you contact Quicken Support: https://www.quicken.com/support/quicken-support-options
  • polarbear
    polarbear Quicken Windows Subscription Member ✭✭
    See first post I Did contact support and they just quit answering chat.
  • Sherlock
    Sherlock Quicken Windows Subscription Member ✭✭✭✭
    polarbear said:
    See first post I Did contact support and they just quit answering chat.
    Try chat again or call on Monday.  Otherwise, perhaps a moderator will happen up on this discussion and be able to tweak your Cloud Account appropriately for you.  

    I suspect this issue may be related to the recent switch to QCS.
This discussion has been closed.

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