How do I get Quicken to go back to earlier date to pull transactions?

Member ✭✭
in Download, Add/Update Accounts (Windows)
I have records up to 9/1/2020 ... then a gap before picking up records again in late December. The bank has no option for a manual download to Quicken. It appears Quicken sees the last download attempt as the cutoff for older records. Is there a reset in Quicken for the date to draw from? This donut hole only occurred with a single account. The other accounts at the same bank are up to date.
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  • Member ✭✭
    Let me add that I have already disabled and re-enabled account settings on the Quicken side. I have done the same on the bank side. It got me the records for late December and after that. It did not get me the missing 3 months.
  • Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Answer ✓
    See this FAQ: FAQ - Download old transactions

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

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