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Cannot run the .exe file to install Quicken on Windows 10 -1909

bww808bww808 Member ✭
edited January 10 in Installing and Updating (Windows)
I'm assuming I'm not the first to encounter this, but have not found a solution.
"The contents of this file cannot be unpacked. The executable you are attempting to run has been corrupted. Please obtain another copy of the file, verify its integrity, and try again."

I have tried on all 3 of my Windows 10 PC's. This PC is version 1909, build 18363.1256.
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Answers

  • Ps56k2Ps56k2 SuperUser ✭✭✭✭✭
    edited January 10
    Let me ask the obvious .....
    Where did you download this EXE -
    and what is the exact URL or filename ?
    Here's my current MS Windows version display

    Quicken 2020 Deluxe - Subscription - Windows 10
  • bww808bww808 Member ✭
    edited January 11
    https://download.quicken.com/windows/Quicken.exe?email=[email removed]. Tried initially from the download folder, then moved the exe to a program folder.
  • bww808bww808 Member ✭
    I have run Restoro on all three PC's, followed all of the steps per: https://windowsreport.com/exe-files-not-opening-windows-10/, downloaded and attempted to run .exe multiple times, and successfully ran a .exe for another program. Not sure what is different about the Quicken .exe.
  • Ps56k2Ps56k2 SuperUser ✭✭✭✭✭
    bww808 said: https://download.quicken.com/windows/[email protected].
    I've never seen the URL listed with that weird "optional" email address -




    Quicken 2020 Deluxe - Subscription - Windows 10
  • bww808bww808 Member ✭
    That is the URL that is under my account profile to download the exe.
  • bww808bww808 Member ✭
    Tried:
    https://download.quicken.com/windows/Quicken.exe

    Same results...
  • GeoffGGeoffG SuperUser ✭✭✭✭✭
    Not certain where you are attempting to download the Quicken installation app, but there is only one source. quicken.com. You should log in to your account and navigate to the bottom of My Account. Assuming this is for a current subscription version.
    user since '92 | Quicken Windows Premier - Subscription | Windows 10 Pro version 20H2
  • bww808bww808 Member ✭
    GeoffG, I agree. I tried from the link provided in my subscription account and also from: https://download.quicken.com/windows/Quicken.exe. Same .exe, same problem.
  • Chris_QPWChris_QPW Member ✭✭✭✭
    Things to consider
    1. If your Windows username has spaces in it, try an administrator account that doesn't have any.
    2. Sometimes creating and new administrator account and installing with it helps.
    3. Always copy the install program to a local disk and install from there.
    4. Clearing out your temporary folder and rebooting might help.
    (I'm using the latest Quicken subscription version)
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