After updating, one step causes sudden shut down. Multiple times. Help!

SeattleDad
SeattleDad Member ✭
edited June 2022 in Installing and Updating (Windows)
After latest update, OneStep causes sudden shut down. Tried multiple times. Same shut down. Anyone have a solution? or Experience similar? Is a reinstall needed? Thank you!

Answers

  • Sherlock
    Sherlock Member ✭✭✭✭
    If you haven't already, you may want to review: https://www.quicken.com/support/advanced-data-file-troubleshooting-correct-problems-quicken-windows
  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    Hi @SeattleDad,

    I have not seen any recent posts similar to yours.  However what you are experiencing is clearly unacceptable.  I would suggest that you contact Quicken Support to get direct assistance with this issue - here's the LINK.

    Please let me know how that goes.

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
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