Quicken Community is moving to Single Sign On! Starting 1/22/21, you'll sign in to the community with your Quicken ID. For more information: http://bit.ly/CommunitySSO
Express Web Connect accounts not updating
On 1/29/2021, when One Step Update was run, there was an update to Sync to Quicken Cloud (not sure of exact wording). After that update finished, only Direct Connect accounts were updated. Both Express Web Connect accounts (Bank Of America and CapitalOne) did not update. Also, all account balances were incorrect. I restored from the 1/28/2021 backup when all accounts were successfully updated during the One Step Update. After restoring, all account balances were again correct. When One Step Update was run, Sync to Quicken Cloud was updated again and the Express Web Connect accounts again did not update and have not updated since. I submitted this along with my log files using Report a problem under the Help menu.