SEFCU - and One Step Update Summary page

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58kopykat
58kopykat Member ✭✭✭
edited February 2021 in Download, Add/Update Accounts (Windows)
For the past few weeks when doing an all account update, I get downloads BUT there is no notification in the summary that anything new has been added. This is for my checking, savings, and credit card accounts. I have the subscription Quicken and an update was downloaded this week.

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  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    edited February 2021
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    Are you talking about the One Step Update SUMMARY page ?
    and yet, you are actually receiving downloaded transactions ?
    I've noticed that the Summary page seems to have some issues when downloading accounts using Dirct Connect & Express Web Connect at the same time -
    Everything works, its just that the Summary is incomplete.
    What is the exact name of the SEFCU that Quicken has in the Account List ?
    Here is one I found... and only had EWC
    10517    10517    10517    SEFCU    https://www.sefcu.com/    1-800-727-3328    https://www.onlinesefcu.com/tob/live/usp-core/app/login/consumer    ACTIVE        
    BANKING&WEB-CONNECT        
    BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT  

    QWin - R54.16 - Win10

  • 58kopykat
    58kopykat Member ✭✭✭
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    NYS State Employees FCU. It uses Web connect. I do have USAA which uses Direct connect. Yes, the Summary after the download is complete shows zero items d/l for SEFCU. When that window is closed there is no indicator dot next to the accounts with a new transaction cleared.
    Everything has been wonky since 1/1/2021.
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
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    Hello @58kopykat

    Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a follow-up response.

    At this time I would recommend contacting support directly for advanced troubleshooting steps.

    https://www.quicken.com/support#contact-support

    Quicken Care has the tools to review and research this issue further.

    Thank you,

    -Quicken Tyka

    ~~~***~~~
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