Can't setup account download in current file but it does work when setup in new "test" Quicken file.
I have a new Optum Bank HSA account in my Quicken file. When attempting to setup for downloads it will not connect. Credentials are correct. Contacted Quicken Support who had me create a new (test) file and add account in there. The download link worked. Support couldn't fix this in my existing file. Anyone have experience with this? How resolved. It's crazy to think it works in one file but not another and it cannot be fixed.
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