One Step Update No Longer Working for All Accounts

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Jeremy Moritz
Jeremy Moritz Member ✭✭
edited March 2021 in Download, Add/Update Accounts (Windows)
I have 10 different institutions that I have setup in One Step Update Settings.

Quicken apparently decides when it wants to update some and not others. No error, no message, just after it's "done", the accounts I had selected don't do show anything. 

Here's what I selected:


Here's in process:


Here's after completion - notice only 5 of the 10 institutions even have a status!

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @Jeremy Moritz,

    Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.

    If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. Please, follow the steps below in order to do so.
    1. Navigate to Edit
    2. Preferences...
    3. Quicken ID & Cloud accounts
    4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
    5. Follow the prompts to Sign Out
    6. Sign back in using your Quicken ID (email) and password 
    Once that is done, see if the issue still continues to persist.

    Let us know how it goes!

    -Quicken Anja
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  • Jeremy Moritz
    Jeremy Moritz Member ✭✭
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    This seems to have helped

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