Can't get securities to match
Years ago I held a security, EWA, which I sold back in 2016. Last year I bought shares in EWT. For some reason, often when I download, it tells me that they are mismatched., i.e. the same number of shares of EWA don't match between Quicken and my broker, and the same exact number of EWT don't match between Quicken and my broker. I have tried numerous times to redirect the EWT, have had Quicken search for the security and found it, but in the security details, the "match with online security" is grayed out so I can't use it. I've gone back to the EWA and unchecked that same thing, still nothing. I've been having this problem for so long, I feel like I've tried everything, but can't seem to solve it. Can you help, please?