you for reaching out to the Community regarding your issue, although I am sorry
to hear that you are experiencing issues with your one step update. Could we get some more information on the issue you're having. Are you receiving any error messages when trying to download transactions. Are any accounts downloading or are all accounts having issues? Are your investments working properly if you have any?
When you get the chance please let us know more and we'll see what we can do in order to resolve the issue you're having