@J. R. Jewett
you for reaching out to the Community regarding your issue, although I am sorry
to hear that you are experiencing issues with not being able to get in contact with support. It sounds like we may have something blocking the access that is causing the issue. I recommend taking a look at the article down below on steps on how to fix the issue you're having.https://community.quicken.com/discussion/7870684/faq-talk-to-support-does-not-respond#latest
Once you get the chance please let us know if you're able to get in contact with support.