CC-502 error from B of A after recent update

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treesteach
treesteach Member ✭✭
in Download, Add/Update Accounts (Windows)
I cannot update my B of A acct after the recent update. This seems to happen with my accounts from my institutions after some of the updates. Even trying to set up a new acct isn't working. Anyone else having this issue.

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @treesteach,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    If you haven't already, please take a moment to review this error-specific support article regarding error CC-502.

    As stated at the bottom of the article, if the error persists after 24 hours or more, you will need to contact Quicken Support directly for further assistance. Our support agents will need to collect and review your log files to find the internal error and file for an escalation.

    -Quicken Anja
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