Charles Schwab Error - "Quicken cannot connect to this account" (MAC)

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System
System Member admin
edited November 2021 in Errors and Troubleshooting (Mac)
This discussion was created from comments split from: Status update please (on Schwab connection issues, Q Mac).
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  • Northbynortheast
    Northbynortheast Member ✭✭
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    I had the new connection for my Schwab accounts working fine. Now I'm getting "Quicken cannot connect to this account" for all the Schwab accounts. Help!
  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @Northbynortheast,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you save a backup of your data file first (just in case). Then, please follow the instructions provided below.
    1. Navigate to the Quicken dropdown menu
    2. Sign Out...
    3. Sign back in using your Quicken ID (email) and password 
    4. Follow the prompts to be taken back to your data file after signing in
    Once that is done, see if the issue still persists.

    Let us know how it goes!

    -Quicken Anja
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  • Northbynortheast
    Northbynortheast Member ✭✭
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    Yes! That worked. Thanks for your help!
  • Quicken Anja
    Quicken Anja Moderator mod
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    You're welcome and thanks for the update! Glad to hear that worked for you. :)

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

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