Upgraded to Quicken 37.37 and it removed all my Vault stored account passwords.

After I upgraded to software version 37.37, I tried to use One Step update and a dialogue box appeared requesting I update all my account passwords previously stored in the Vault. I added them back in the dialogue box but, it would not save them.

Best Answer

  • Quicken Anja
    Quicken Anja Moderator mod
    edited December 2021 Answer ✓
    Hello @louhackbarth,

    Thank you for reaching out to the Community about your issue, though I apologize that you are experiencing this.

    Do you have a recent pre-update backup you can restore? To start with, I suggest restoring a backup file to see if the same issue occurs in the restored file. If needed, please, review this support article. Scroll down until you see Quicken for Windows and open the blue dropdown section(s) titled Restore Quicken data and/or Restore an automatic backup for instructions on how to restore a backup.

    I hope this helps!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    edited December 2021 Answer ✓
    Hello @louhackbarth,

    Thank you for reaching out to the Community about your issue, though I apologize that you are experiencing this.

    Do you have a recent pre-update backup you can restore? To start with, I suggest restoring a backup file to see if the same issue occurs in the restored file. If needed, please, review this support article. Scroll down until you see Quicken for Windows and open the blue dropdown section(s) titled Restore Quicken data and/or Restore an automatic backup for instructions on how to restore a backup.

    I hope this helps!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

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